Terms & Conditions

Last Updated: January 15, 2026

Effective Date: January 15, 2026

1. Definitions

In these Terms and Conditions:

  • "Service" refers to Thai massage and bodywork sessions provided by stillpointvrs.
  • "User" or "Client" refers to individuals who book or receive our services.
  • "We", "Us", or "Our" refers to stillpointvrs.
  • "Agreement" refers to these Terms and Conditions along with our Privacy Policy.

2. Acceptance of Terms

By booking a session with stillpointvrs, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

You must be at least 18 years of age to book our services. Clients under 18 must have parental or guardian consent.

You confirm that you have the legal capacity to enter into this agreement and that all information provided during booking is accurate and complete.

3. Service Description

stillpointvrs provides Thai massage and bodywork services in Taipei, Taiwan. Our services include:

  • Post-Activity Recovery Sessions
  • Senior-Friendly Sessions
  • Upper Body Tension Release

Services are provided at our location on Minsheng East Road, Taipei. Session availability is subject to practitioner schedule and booking capacity.

We reserve the right to modify service offerings, pricing, or scheduling without prior notice. Changes will be reflected on our website.

4. Booking and Appointments

Booking Process: Appointments can be made through our contact form, by phone at +886-2-2545-6789, or by email at [email protected].

Confirmation: All bookings are confirmed via email or phone. We recommend arriving 10 minutes before your scheduled session.

Cancellation Policy: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may result in a cancellation fee of 50% of the session price.

Rescheduling: Sessions may be rescheduled with at least 12 hours notice, subject to availability.

5. Client Responsibilities

Health Disclosure: Clients must disclose any medical conditions, injuries, or health concerns that may affect their session. This includes but is not limited to cardiovascular conditions, recent surgeries, pregnancy, or chronic pain conditions.

Conduct: Clients are expected to behave respectfully toward practitioners and staff. We reserve the right to refuse service or terminate a session if client behavior is inappropriate or makes practitioners uncomfortable.

Personal Belongings: Clients are responsible for their personal belongings. stillpointvrs is not liable for lost, stolen, or damaged items.

Hygiene: Clients should arrive in a clean state. We provide towels and may ask clients to shower before sessions if necessary.

6. Payment Terms

Pricing: Current pricing is displayed on our website and at our location. All prices are in New Taiwan Dollars (TWD).

Payment Methods: We accept cash and electronic payment methods including credit cards and mobile payment apps.

Payment Timing: Payment is due at the time of service unless otherwise arranged.

Refund Policy: Services are non-refundable once provided. If you are dissatisfied with your session, please contact us to discuss the matter.

7. Disclaimers

Not Medical Treatment: Thai massage and bodywork services are complementary wellness practices and are not substitutes for medical diagnosis, treatment, or advice. We are not medical professionals.

No Guarantees: While our services aim to promote relaxation and wellness, we make no guarantees regarding specific outcomes or results.

Individual Results: Results from massage therapy vary by individual. Your experience may differ from others.

Consultation Advised: If you have medical conditions, we recommend consulting with your healthcare provider before booking bodywork sessions.

8. Limitation of Liability

To the maximum extent permitted by law, stillpointvrs, its practitioners, and staff shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services.

Our liability is limited to the amount paid for the specific service in question.

We are not liable for any injuries or health complications resulting from failure to disclose medical conditions or from activities outside of our control.

Force Majeure: We are not liable for failure to provide services due to circumstances beyond our control, including natural disasters, public health emergencies, or government restrictions.

9. Indemnification

You agree to indemnify and hold harmless stillpointvrs, its practitioners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your breach of these Terms and Conditions
  • Your violation of any law or regulation
  • Your failure to disclose medical conditions
  • Any claims made by third parties related to your use of our services

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of stillpointvrs and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

The stillpointvrs name and logo are trademarks of our business and may not be used without authorization.

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

By using our services, you consent to our data practices as described in the Privacy Policy.

We comply with Taiwan's Personal Data Protection Act and take appropriate measures to secure your information.

12. Termination

By Client: You may discontinue use of our services at any time by not booking future sessions.

By stillpointvrs: We reserve the right to refuse service or terminate our relationship with any client who violates these terms, behaves inappropriately, or for any other reason at our discretion.

Effect of Termination: Upon termination, any outstanding fees remain due. Sections of these Terms that by their nature should survive termination will continue to apply.

13. Dispute Resolution

Governing Law: These Terms and Conditions are governed by the laws of Taiwan, specifically the regulations applicable in Taipei.

Jurisdiction: Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Taipei, Taiwan.

Informal Resolution: Before pursuing formal legal action, we encourage clients to contact us directly to resolve any concerns or disputes.

Mediation: If informal resolution is unsuccessful, both parties agree to attempt mediation before litigation.

14. General Provisions

Entire Agreement: These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and stillpointvrs regarding our services.

Severability: If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer your rights under these terms. We may assign our rights to any successor or affiliate.

Notices: Any notices should be sent to [email protected] or to our physical address at Minsheng East Road Section 3 No 214, Taipei 114, Taiwan.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date.

Significant changes will be communicated to clients via email when possible.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

We encourage you to review these terms periodically to stay informed about your rights and obligations.

16. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Business Name: stillpointvrs
  • Email: [email protected]
  • Phone: +886-2-2545-6789
  • Address: Minsheng East Road Section 3 No 214, Taipei 114, Taiwan